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You wouldn't want to be left in the cold this winter...and the State Attorney general is taking action against two propane companies, after hundreds were left without heat or hot water this winter. Yesterday, letters were sent to Ameri-Gas and Superior Plus Propane, ordering them to immediately fix operational failures that have led to dangerous and unreasonable delivery delays.

It's typically pretty stressful to be in the hospital, and BayState gets that, so they've unveiled a newly renovated space in their Children's Hospital designed to help young patients heal through play. Doctors say the area is a critical part of treatment, supporting the emotional and physical well-being of patients from infants up to age 22, with the goal to provide a safe and nurturing environment that promotes hope and resilience during difficult medical journeys.

Utility crews from Western Mass have shipped out east to help as line crews work vigorously to restore power to over $250,000 people in Massachusetts who are still in the dark. THe Plymouth and New Bedford area, where over 60,000 remain without power, is where most of the Western Mass help went. Eversource said the restoration process could take several more days.

Local police departments are reminding you and I of some important safety steps to take following the storm....if you have any fire hydrants or vents blocked by the snow, it's important to clear those for your safety. In area's like Springfield, you could be looking at a fine for not having your sidewalk cleared as well.

Shoutout to local first responders...During the storm Sunday night into Monday, the Chicopee Police Department alone handled more than 350 calls for service. Chicopee said the high volume and the snow made for delayed response times, but they were able to respond to all those calls

Hundreds of people in Greater Springfield have had their car towed in the last couple of days. At least over 200 in Springfield, and over 300 in Chicopee...if that's you or someone you know...Interstate Towing is reminding you to pick it up as soon as possible, since the storage fee is $35 a day, and combined with the tow fee, can add up fast.

Snow totals are coming in, and Holyoke saw in the most in the Western Mass region, with 10 inches. Springfield and surrounding towns were at about 8. A far cray from what was experienced two hours east in Southeastern Mass, where people are dealing with almost 3 feet of snow. In fact, 4 entire counties out east remain under a strict travel ban, punishable with a $500 fine, and almost 300,000 people remain without power

To deal with the snow here, the Springfield Department of Public Works sent out 90 plow trucks Monday to clear the snow, even as high winds and parking violations complicated cleanup efforts. As of early yesterday, the city had already towed more than 100 vehicles and given out more than 300 tickets for parking ban violations.

Baystate Health has awarded $25,000 in scholarships to 22 Springfield students pursuing careers in health care. The program aims to support local students as they transition from high school into higher education and professional medical roles. Since its founding in 2007, the program has helped more than 4,700 students.

Patience will be needed as Springfield continues to work on clearing roads. They were severly hampered yesterday by the blustery wind that made it difficult to see while driving. The DPW indicated that the bulk of the work should be done at some point today

The City of Chicopee will become the first in Massachusetts to launch an automated school bus stop-arm safety program. The program looks to end illegal passings of school buses, which were reported nearly 1,800 times during the first two months of the 2024-25 school year across the state. The safety program uses AI-powered cameras to record drivers who fail to stop for school buses.

Governor Healey has also authorized the activation of up to 200 National Guard members in the state to support storm response efforts. Teams will assist in transporting first responders in flood-prone areas by preparing high-water rescue vehicles and distributing resources where they are most needed. The state opened up a regional emergency operation center in Agawam

Not only are schools closed today up and down the Pioneer Valley, but Bradley International Airport is seeing many flight cancellations. Basically, all flights into and out of Bradley are no longer happening today. Bus service in the region is down today as well. 

As you can imagine, and maybe as you know, grocery stores were a zoo this weekend across Greater Springfield. The preparation came as officials warned that this storm can lead to dangerous situations, particularly because of the heavy snow and wind. As of earlier this morning, some outages in Ware was it for Western Mass

Just a reminder of the parking bans that are in effect as a result of the storm. In Springfield the ban is in place until further notice, and there is No parking on the even side of the street from 7:00 p.m. – 7:00 a.m. No parking on the odd side of the street from 9:00 a.m. – 4:00 p.m.

40 years is a long time, and after 40 years, all 13 locations of Smithland Pet & Garden Center will close. The company originally known as myAgway and Dave’s Soda and Pet City said this decision was difficult but necessary. They have locations in both western Massachusetts and across Connecticut, but there's no public timetable for the closure